You own your data.
For us your Privacy is important, and so it should be.
Privacy without Security,simply doesn’t make any sense to us.

We don’t ask you for your personal data unless we truly need it to provide you our Services. We store your personal data as long as is necessary, and after that we send them to /dev/null (i.e. we destroy them). Sadly we are still using some corporatese in this document but we are doing our best to make it as friendly as possible. If you have any advice on how to improve this document we would be very happy to hear from you :)

Cassiny makes available several Services through cassiny.io (the "Site"), our Blog or any other software, and any sites and Services offered by Cassiny in connection to any of those (taken together, the "Service").

The short version

We generally get 2 kinds of data from you: the data you give us voluntarily, and the data we get from your browser when you surf through our Site. We don't sell, trade or exchange your data, but, rather, use your data to provide and improve our Service. We might share some of your data with trusted third-party services because we need them to provide our Services (like billing or customer support). We use encrypted cookies to store information about your activity on our web-sites. Our servers are based in the European Union and all the connections to our servers are encrypted using HTTPS.

If you have questions about deleting or correcting your personal data please contact wow@cassiny.io.

The long version

What data we collect

When you sign up for Cassiny we might ask, for example, your first name, last name, email address, address, company name and password. This is what we need to create an account for you, as well as to send you invoices, updates or other hugely important communications. We also store any information you volunteer to give us, such as responses to surveys, or feedback, for example. If you join our Blog mailing list we will also collect your first name and email address. When you interact with us, for example through our support line or by sending us an email, we will also store this information. When you visit the Site, our servers automatically record information that your browser sends us whenever you visit a website. This data may include your IP address, browser time, web-pages you visit, language and so on.

Use of your data

We do not sell, rent, or trade your data with anyone. We use your data mainly to provide you our Service, to invoice you and to run some analysis about how you use our Service with the singular goal being to improve them. Cassiny staff will access your data only in order to provide you our Service, to offer support, or to take action in response to illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. To provide you some Service we can sometimes share part of your data with some trusted third parties that are providing services to us, for example like CMR, support, billing or marketing campaigns. We will share your data with these third parties,but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

We don't share your data with the law enforcement unless a court order says we have to. Also, unless we are violating the law we will always inform you when we receive such requests.

Where we store your data

We use servers located in different data centers across the European Union. As you can imagine, we use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our Services. You understand that although you retain full rights to your data, it may be stored on third party storage and transmitted through third party networks.

Email & Spam

We don't like spam, it's super boring, time wasting and doesn't provide any value to you or to us. When you sign up for our Service you will receive some transactional emails, such as a welcome email, or emails to confirm your email address and/or reset your password. You will also receive around 2 or 3 emails a month, in which we detail any updates or important information about our Service. If you register to our Blog mailing list you will also receive email updates. You can always unsubscribe from the Blog mailing list, and you can do this by following the unsubscribe link in your email.

Cookies

We use cookies to identify, track and improve the user experience when providing our Service. It's up to you to accept our cookies, although if you don’t you may be unable to use our Service.

What if you sell your business ?

In the unlikely event that Cassiny is acquired or merged with another company, we will notify you before transferring any of your data and/or before you become subject to a different Privacy Policy.

Encryption

All the connections between you and our servers are encrypted via HTTPS. The backups of our system are also encrypted, and data inside our databases is not encrypted apart from passwords. Passwords are always encrypted with BCrypt, but remember that a bad password is always a bad password.

Payments

When you purchase a Service from Cassiny, your credit card data is not transmitted or stored in our systems. All the payments are managed by Braintree. Braintree is a validated Level 1 PCI DSS Compliant Service Provider and you can get more information about their security here.

Delete your data

When you cancel your account or destroy a cargo we will ensure that nothing remains after 30 days. As you can probably imagine, after you press delete or destroy we cannot guarantee that we will be able to recover your data, even within the first 30 days.

Privacy Policy Changes

As we change, so does our privacy policy. Generally, any changes will be minor , but, in any case, you will find the last version here in the change log.

What do I do if I don't accept this policy ?

By using this Site, you confirm your acceptance of this policy and Terms of Service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site, following the posting of any changes to this policy will be deemed to confirm your acceptance of those changes.

Questions

We try to do our best but if you don't feel satisfied and you have more questions or you want to delete or change your personal data, please contact: wow@cassiny.io.

  • www.cassiny.io
  • www.getcassiny.com
  • www.cssny.space
  • Cassiny.io OÜ - Pikk 7-17, 10123 Tallinn - Harju maakond - Estonia

Credits

This document is inspired by many Privacy Policies that we have found online (like Automattic, Baremetrics, Basecamp and Buffer). This Privacy Policy is licensed under Creative Commons Attribution-ShareAlike 4.0 International. Companies above are not connected with and do not sponsor and/or endorse Cassiny, or its use of the work.

You're welcome to adapt and use this document for Your own needs. If you make an improvement, we'd appreciate it if You would let us know so we can consider improving our own document.

This document was last updated on October 12, 2017

Change log:

  • Nothing for now.